Riders support
Welcome to Riders Support!
Here we collect the most frequently asked questions (and provide the answers!) , which may appear in your everyday rider life sooner or later. Whether it's special leave, the differences in employment contract types or what to do, should you fall ill or have an accident.
We do not claim to be exhaustive, if you are missing an important point, contact us and we will add to the list. The information is provided without guarantee, we would like to provide an overview and initial answers here.
If push comes to shove, please contact your trade union, the Chamber of Labour or your works council!
Contact details for the trade union or chamber of labour can be found here and here.
Here we collect the most frequently asked questions (and provide the answers!) , which may appear in your everyday rider life sooner or later. Whether it's special leave, the differences in employment contract types or what to do, should you fall ill or have an accident.
We do not claim to be exhaustive, if you are missing an important point, contact us and we will add to the list. The information is provided without guarantee, we would like to provide an overview and initial answers here.
If push comes to shove, please contact your trade union, the Chamber of Labour or your works council!
Contact details for the trade union or chamber of labour can be found here and here.
Vacations
The most important information about holidays
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KM Money
Information about mileage allowance. How is KM money regulated?
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payroll
Payroll information
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Collective agreement
The bicycle messenger collective agreement regulates our work in detail. Do you have any questions about this?
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Sickness leave/Sickness benefit
How much sick leave do you have and what happens if you are ill for a longer period of time? Attention: Big difference whether you are employed or a freelancer!
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termination
You want to resign or have been terminated - what do you have to consider?
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special leave
Special leave - what is it and when am I entitled to it?
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Taxes
Finally understand taxes!
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